Chinchillas have constantly growing teeth (incisors, premolars, and molars). Dental problems are very common in pet chinchillas if they do not get proper diets. A chinchilla should always have available a large amount of high quality timothy hay, such as Oxbow Timothy Hay, which helps wear the teeth and provides enough fiber to promote their gastrointestinal health. If a chinchilla does not get enough timothy grass hay, the teeth may grow in unusual shapes due to a lack of tough material to physically grind the biting surface of the teeth.

Chinchillas are social pets that require some special care and feeding.

Pets may be sent home with liquid medications.  An oral liquid medication must be given by mouth to be effective.  An injectable liquid medication must be given by injection beneath the skin to be useful.  Some injectable medications require that the medication is inserted into the muscle to be most effective.  It is important that you understand how to read the syringes that are sent home so your pet gets the proper amount of medication at each dose.

All exotic pets, even ones that appear to be outwardly healthy, have the potential to carry and spread contagious diseases that can impact the health of people.  This sort of disease is called a "zoonosis", "zoonotic disease", or "zoonotic infection".